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the shifting role of retail

retail experiences that spur interaction

the shifting role of retail

Retail experiences that spur interaction.

TRANSFORMING RETAIL

Immerse and engage customers

Engaging customers through interactive shopping is critical in an online shopping era. We help draw customers into brick and mortar business through a strategic combination of design, storytelling, architecture, and technology. For restaurants, we immerse patrons into the culture in which the food originated through multi-sensory storytelling and design.

Interactive Retail

We elevate dining experiences by crafting multi-sensory environments that transport patrons into the heart of culinary cultures. Our approach combines innovative design, evocative storytelling, and subtle technological integrations to enhance the ambiance and narrative of each dish, creating memorable dining experiences that engage all the senses and deepen the connection between food, culture, and customer.

Experiential Dining

We transform traditional retail spaces into immersive brand experiences, blending cutting-edge technology with thoughtful design to create interactive shopping environments. We strategically integrate digital touch-points, personalized experiences, and storytelling elements to enhance customer engagement, driving foot traffic and sales while providing a seamless bridge between online and in-store shopping.

WHAT WE DO FOR RETAIL EXPERIENCES

Interaction Design Drives Experiential Commerce

In today's digital age, VOXX understands that successful retail experiences go beyond mere transactions. Our design expertise fuels experiential commerce, creating immersive, tech-enabled environments that resonate with modern consumers. By focusing on intuitive, engaging stories, we transform shopping into an exploration, encouraging customers to interact, learn, and connect with your brand on a deeper level. This approach not only drives sales but also builds a community of loyal customers who see your retail space or restaurant as a destination.

enhanced customer engagement

Interaction design and experiential commerce create memorable experiences that go beyond traditional shopping or dining. By engaging customers on multiple sensory levels, businesses forge stronger emotional connections with their brand, leading to increased customer loyalty and repeat visits.

increased dwell
time and sales

Well-designed interactive elements and experiential spaces encourage customers to spend more time in-store or at the restaurant. This extended engagement often translates to higher sales, as customers are more likely to discover and purchase additional products or menu items during their visit.

competitive differentiation
in a digital age

In an era dominated by e-commerce and food delivery apps, physical retail and dining spaces need to offer unique value propositions. Interaction design and experiential commerce provide that edge, offering tangible, sensory-rich experiences that can't be replicated online, thus giving customers compelling reasons to visit in person.

OUR APPROACH

designing for engagement

project initiation & Discovery

We begin by immersing ourselves in your brand, goals, and target audience, gathering crucial insights that will shape our strategy. Through collaborative workshops and in-depth research, we identify opportunities to create unique, engaging experiences that align with your business objectives and customer expectations.

concept development & Experience mapping

Building on our discoveries, we craft innovative concepts that blend physical design, digital interactions, and sensory elements to create a cohesive customer journey. We map out each touchpoint, ensuring a seamless flow that guides customers through your space while maximizing engagement and potential for conversion.

Interactive design & Prototyping

Our team brings concepts to life through detailed visual designs, interactive prototypes, and proof-of-concept demonstrations. This iterative process allows us to test and refine key interactions, ensuring intuitive usability and emotional resonance before moving to full-scale implementation.

implementation & Refinement

We oversee the execution of the designed experience, coordinating with various specialists to bring every element to life. Post-launch, we conduct thorough analysis and gather user feedback, allowing us to make data-driven refinements that continuously improve the experience and drive results.

YOUR BUDGET AT A GLANCE

Curious about the investment for your next exhibit or immersive space? Our interactive estimator gives you a ballpark figure in seconds. Simply select your project's complexity, size, design needs, and storytelling level to get a rough price range. Remember, this is just a starting point – for a detailed quote tailored to your unique vision, let's talk!

Featured WORK

Experience. Creativity. Results.

From the bayou to the big city, we've been stirring up some mighty fine experiences. Dive into our featured work and see how we blend Southern hospitality with smart design to create a feast for the senses that keeps folks coming back for seconds.

EXPERIENTIAL RETAIL | CUSTOM EXHIBIT DESIGN

Krispy Krunchy

A two story, food serving experiential exhibit that lines patrons up around the corner and provides franchise sales engagement.

Custom Exhibit DESIGN

NOBL Foods

We created a custom booth experience for Guardian Pet Food at the Global Pet Expo, launching NOBL Foods and Almighty Elixirs.

Knowledge hub

Find answers to common questions about our storage and shipping process, timelines, insurance, and more.

HOW DOES VOXX APPROACH INTERACTIVE RETAIL DESIGN FROM TRADITIONAL RETAIL SPACES?

We focus on creating immersive, technology-driven environments that engage customers on multiple levels, blending physical and digital experiences to enhance brand interaction and drive sales. We'll help get more foot traffic in the door and stay there.

can you integrate ecommerce capabilities into physical retail spaces?

Absolutely! We specialize in creating omnichannel retail experiences, integrating online and offline shopping through technologies like interactive kiosks, mobile apps, and smart mirrors.

how do you measure the success of an interactive retail installation?

We use a combination of metrics including foot traffic, dwell time, interaction rates, sales data, and customer feedback. We can also integrate analytics tools to provide detailed insights on customer behavior.

how do you ensure technology enhances human interaction rather than overwhelms the shopping experience?

Our design philosophy centers on seamless integration. We carefully balance technology with traditional retail elements to create an intuitive, engaging experience that supports rather than distracts from the core shopping journey.

does voxx design and build pop-up retail experiences and activations?

Yes, we excel at designing and implementing pop-up retail experiences. These temporary installations allow brands to test new markets, launch products, or create buzz with uniquely branded and designed environments.